Frequently Asked Questions
What is your refund policy?
We will offer an exchange or refund for products that arrive damaged in shipping if notified within 72 hours of package delivery with photographic proof. We do not offer exchanges or refunds for change-of-mind or customized items.
What if I have a problem with my order?
We strive for a seamless experience, but if you encounter any issues with your order, please contact us directly at info@kilbournegallery.art.
Where do I find shipping information?
Please see our Shipping Information page for details on turnaround times, shipping methods, expedited options, and more.
How often are new works released in the gallery?
Kilbourne Gallery is dedicated to a constant evolution of creativity. New paintings are frequently added as inspiration strikes and time allows. Since this artistic journey unfolds alongside a full-time cartography career, each piece emerges from weekend wonders and evening endeavors, ensuring a fresh, ever-growing collection for your enjoyment.